Jobs.

Back to Jobs

Customer Service Advisor

Full Time

Hull
Full Time
Salary: ££22,000 - £25,000 (depending on experience)

Overview

Axi Recruitment is working with a highly successful manufacturing company. There is a great opportunity for Customer Care Advisor to join a friendly and motivated team on a full time, permanent basis.

Job Details

Role Responsibilities:

  • Ensure all customer enquiries are dealt with promptly
  • Deal with customers over the phone, email and/ or face to face
  • Liaise with other departments in the business
  • Handle customer queries, resolve in a timely manner
  • Direct customers to the appropriate departments
  • Manage and maintain customer records
  • Daily administration duties

Send Us Your CV.

Please feel free to send a speculative CV for us to hold on file. If a suitable vacancy arises, we’ll be in touch.

We’re fully committed to handling personal information you’ve supplied to us in compliance with the latest GDPR laws, and we’ll never share your details.

Qualifications

 

  • Previous experience working in a similar role is essential
  • Excellent communication skills both written and verbal
  • Highly organised, ability to prioritise tasks effectively
  • Possess a positive attitude, and be a team player!

Experience

  • IT proficient on Ms office particularly Word & Excel
  • Experience working ERP systems, Sage would be advantageous